Full members can access a number of resources on this page (including daily update recordings) in the members' area of our website.

*NEW* COVID-19 Support Toolkit

We have put together an COVID-19 Support Toolkit for LTC homes, housing and other seniors’ living facilities. We want to thank the many members who provided input and sample documents as well as the Ontario Long Term Care Association for sharing their resources.   
Each document is intended to act as a template that you can adapt to your specific needs and situation. If there are other resources that you would find helpful, please let us know by emailing Hermeen Toor (Policy Analyst). 



WHO Resources

CDC Resources

Ministry of Health Resources

Staffing Resources 

Caregiver Resources

Webinar Recordings

Webinar Slide Deck

Q&A Documents

Active Screening Tools

 Communication Tools

Personal Protective Equipment (PPE) Supply

If you are facing any PPE supply issues at your facility or long-term care home, please email the Ministry’s Emergency Operations Centre at

Background Information 

On December 31, 2019, Chinese health authorities identified a new (or novel) coronavirus (referred to as COVID-19) through a series of reported cases of pneumonia in Wuhan, China. To view global case counts, the John Hopkins CSSE has developed a global tracking website that lists all presumed and confirmed cases.

The Ministry has also set up a dedicated webpage that will provide daily updates on cases in Ontario as well as more information on the virus. This website will be updated twice daily and will include information from individual public health units. In addition, the Public Health Agency of Canada (PHAC) is continuously analyzing any potential risks to Canadians on a continuous basis.

The Ministry has released guidance documents for various sectors, including long-term care homes and home and community care providers. Additionally, there are also patient and visitor information posters that are available in English, French, Simplified Chinese, and Farsi. 

We are asking senior care providers to remind your residents and staff to take the following precautionary measures: 

  • Wash hands often with soap and warm water for at least 20 seconds.
  • Avoid touching eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Ensure all staff are up to date on their mask fit testing
  • Provide health-screening measures for visitors and staff in homes (i.e., identify those with fever and a cough; have they travelled outside Canada; etc.)

AdvantAge Ontario is in regular contact with the Ministry of Long-Term Care and will keep members apprised of any updates.