Workplace Investigations: Best Practices, Guidelines and Techniques

St. Thomas
November 22 and 23, 2018 | 9:00 AM to 4:30 PM 
Valleyview Home
350 Burwell Road, St. Thomas
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Members:  $520
Non-Members: $740

Undertaking a workplace investigation for incidences of alleged employee misconduct, violence, harassment, theft, injury, bullying, etc. is often difficult, uncomfortable and troubling for all parties involved. However, it is the legal and ethical responsibility of the organization to conduct a proper and effective workplace investigation. Moreover, employers are increasingly recognizing what an important tool a workplace investigation can be in discovering problems and preventing their reoccurrence.

This two-day interactive workshop is ideal for senior staff and others who are responsible for conducting workplace investigations. Extensive sector-specific casework and mock scenarios will arm participants with the knowledge and tools to conduct systematic investigations while applying best practices. The skills learned can be used for any workplace investigations, such as discrimination, harassment, resident abuse and any health and safety issues requiring investigations.

This two-day program will:

  • Provide step-by-step procedures when investigating all types workplace incidents.
  • Provide the tools needed to conduct investigations in a fair and objective manner including case studies to apply principles as they are learned.
  • Cover all of the critical areas required when conducting investigations.



Denise Koster has worked in the area of elder/resident abuse since 1985. Denise provides management and labour groups with practical education, intensive training and consultation around the identification, assessment, investigation and management of abuse and workplace violence and harassment. In addition, Denise provides external investigation and threat assessment services to a wide range of clientele.