2020 Summer School - Day 2

Webinar 1 - Making Frailty Part of the Care Conversation with SeeMe™
Tuesday, August 11, 2020
9:00 AM – 10:00 AM

Learning Objectives:

  • Learn about a member-developed program that identifies, assesses and integrates a resident’s frailty into their overall health picture, leading to better-informed decisions and tailored care management by staff, residents and their families. 
  • Review the program’s tools and processes, how these are used with families and among care team members, and how they can be embedded into a home’s PointClickCare electronic health record. 
  • Hear evaluation results of this program and how your home may be supported to develop its own frailty-informed care tools.


Andrea Liu, Program Lead - Interprofessional Care, Perley and Rideau Veterans' Health Centre. Andrea is the Program Lead- Interprofessional Care at the Perley and Rideau Veterans' Health Centre. As part of this role, she project managed and helped develop the SeeMe™ Frailty-Informed Care Program. Her previous experience working as an Occupational Therapist for 5 years assisted in providing an enhanced understanding of factors that drive frailty. Andrea's experience with several quality improvement projects also helped drive the refinement of the SeeMe™ Program.

Webinar 2 - Grow Your Own PSWs: Regional Adaptations of the Living Classroom in Long Term Care 
Tuesday, August 11, 2020                   Webinar Sponsored By: 
10:15 AM - 11:15 AM

Learning Objectives: 

  • Learn about the benefits of the Living Classroom, a postsecondary partnership program for addressing PSW shortages, including its impact on PSW recruitment and retention. 
  • Explore evidence collected from use and regional adaptation of this model in different long term care settings, and implementation strategies for successful program delivery from a range of stakeholder perspectives. 
  • Identify how to assess your organization’s readiness to start a Living Classroom. 


Scott Mitchell, Knowledge Broker, Schlegel-UW Research Institute for Aging. Scott is a Knowledge Broker at the Ontario Centre for Learning, Research and Innovation in Long-Term Care (CLRI) hosted by the Schlegel-UW Research Institute for Aging in Waterloo. He is a co-founder and coordinating committee member of the Canadian Knowledge Transfer and Exchange Community of Practice.

Shelly Sheedy, Director, Long-Term Care, Bonnechere Manor, Renfrew and Miramichi Lodge, Pembroke . Shelley is an experienced health care leader with a diverse range of acute care, community, education and long-term care experience. Within long-term care, Shelley has held progressive leadership positions including Resident Care Co-ordinator, Director of Care, Administrator and is currently the Director of Long-Term Care for both of the County of Renfrew’s Homes -- Bonnechere Manor and Miramichi Lodge -- with responsibility for 346 residents, over 500 staff, approximately 300 volunteers and a $32M budget. She also oversaw the redevelopment of the 166-bed Miramichi Lodge. Both Homes have achieved Accreditation Canada’s highest “Accreditation with Exemplary Standing” Award.

Heather Klein-Horsman, PSW and PN Program Coordinator, Algonquin College. Heather, RN, graduated from University of Ottawa in 2006 and continued on to complete her Critical Care Course through Algonquin College. She worked at the intensive care unit at the Ottawa Civic Hospital from 2006-2009. In 2009 she moved to the Renfrew Valley region and started in the ICU/ER department at the Pembroke Regional Hospital and part-time clinical teaching with Algonquin College Pembroke campus. She completed her Masters in Nursing through Charles Sturt University, was hired full time at Algonquin College in 2014 and now coordinates both PSW and PN programs (the PSW Living Classroom is in its second year) and teaches throughout the Nursing programs. Heather has a passion for teaching, leadership and change management and serves on multiple committees through the College and Provincial level.

Pamela Ficociello, Executive Director, Algoma Manor. Pamela is the Executive Director for the Algoma Manor Nursing Home. Ficociello serves as a AFS Board President, GPA Certified Coach and is a part of the Sault College Business Advisory Committee, and LTC Regional Committee. She has over 10 years of experience in a long-term care setting and 6 years of experience working in the mental health field as a Clinician Care and Treatment Worker.

Lori Crosson, Director of Continuing Education and E-Learning, Sault College. Lori is the Director of Continuing Education and E-Learning at Sault College. Crosson is responsible for various PSW programming including online offerings, in-community offerings and in-facility offerings. She has been a member of the Sault College Continuing Education team for over 10 years and has experience in various models of flexible education.

Webinar 3 - Opening Doors for Older Adults with Mental Health, Addictions and Responsive Behaviours 
Tuesday, August 11, 2020
11:30 AM - 12:30 PM

Learning Objectives:

  • Hear about the professional development program created by LOFT to help seniors’ housing providers increase their capacity to accept and effectively support clients living with mental illness, addiction, dementia and/or responsive behaviours
  • Discuss best practices and approach to capacity building, and how to apply the learnings in your setting to improve access to housing and supports and ensure successful transitions. 
  • Understand the longer term vision for this program, including evaluation and further refinement. 


Debra Walko
, Senior Director Complex Care & Seniors Services, LOFT Community Services. Debra has been a leader in community based mental health, addiction & specialized geriatric services for over 30 years.  As the Senior Director Complex Care & Seniors Services for LOFT Community Services she works each day to innovate, create and provide integrated healthcare services to support people to live successfully in the community with dignity.

Scott McKay, Director, Quality & System Planning - Seniors Services, LOFT Community Services. Scott is the Director of Quality and Health System Planning with LOFT Community Services.  He has worked with older adults with mental health and addiction challenges for over a decade.  Scott has facilitated education sessions on a variety of topics related to mental health both provincially and nationally.  

Suzanne Saulnier, Director, Behavioural Support Services, LOFT Community Services. Suzanne is a Registered Social Worker and is presently the Director of Behavioural Support Services for LOFT Community Services.  Suzanne has worked with seniors with mental health, substance use and cognitive challenges for over 30 years, gaining enhanced insight and specialized knowledge within this population.  Throughout her 30 year career with LOFT, Suzanne has been instrumental in designing and implementing new and innovative services for seniors with mental health, substance use and cognitive challenges.  Suzanne is presently in the process of completing her Coach Certification in Positive Approach to Care and is passionate about ensuring the upmost quality of life for seniors with mental illness, dementia and neurological disorders is achieved through person-centered care.

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