Resourced, Resilient and Ready: Human Resources Strategies for a Pandemic and Beyond

October 21 and 28, 2021
9:00AM-12:00PM, both days

Program sponsored by:

(Note: Sessions must be purchased as a set)  

Members: $275
Non-Members: $390

The pandemic has added new complexities and challenges to the long-term care workplace. Spruce up your toolbox and leverage the expertise of leaders in the field through a two-part series presenting a range of creative and tested strategies to meet your current HR demands.  You’ll receive updates on Ministry developments, hear from legal experts about recruitment and retention approaches, get ideas for building resilience among COVID-strained staff, and learn from member homes as well as from international perspectives. There will also be time to ask questions and brainstorm solutions. This is a rich, information-packed learning opportunity that you will quickly put to work in your home.

  • Get actionable approaches for recruiting and retaining clinical staff under current constraints, including PSWs, use of RPNs, funding issues, and helpful wellness initiatives.
  • Discuss how to have positive, constructive, critical conversations with employees.
  • Understand recent research findings about health and safety linkages to retention, and pick up HR tips and tricks used by member homes during the pandemic and beyond to support their workforce.

Day 1
Thursday, October 21, 2021

  • Responding to the Shortage of Clinical Staff: Recruitment and Retention Strategies
  • Building Resilience for Staff
  • The Right to Manage–The Leaders Playbook for Having Critical Conversations with Employees

Lisa Levin, CEO, Advantage Ontario;
Sandra Ramelli, Integrated VP People and Strategy, St. Joseph’s Health Centre Guelph, St. Joseph’s Lifecare Centre Brantford;
Diana Tikasz, Social Worker, TEND Academy;
Steve Mathew, Healthcare Executive;
Céline Delorme, Partner, EMOND HARNDEN LLP;
Carol Strachan, Director, Staffing Supply, Ontario Ministry of Long-Term Care | Ministère des Soins de longue durée de l'Ontario

Day 2
Thursday, October 28, 2021

  • “A Matter of Care” Report from the Aged Care Workforce Strategy in Australia
  • Roundtable/Fireside Chat – Top Tips and Tricks for Managing the HHR Climate Today
  • Healthy Workers Initiative: The Effects of Health and Wellness on Staff Retention and Satisfaction
  • A variety of seasoned long-term care administrators will host intimate breakout sessions focused on HR pressure points and general HR issues and challenges facing the participants

Professor John Pollaers, Chancellor of Swinburne University and Founder of Leef Independent Living Solutions;
Julie Wheeler, Administrator, Long-Term Care, Sunnyside Home, Seniors' Services, Community Services, Region of Waterloo;
Jane Sinclair, General Manager, Health and Emergency Services, County of Simcoe;
Ted Cohen, Chief Executive Officer, The Bess and Moe Greenberg Family – Hillel Lodge, Ottawa Jewish Home for the Aged;
Jennifer Cornell, Director of Long Term Care, Grey Gables, Lee Manor and Rockwood Terrace Care Communities;
Sherri Bastos, Director, Stakeholder and Government Relations;
A variety of seasoned Long-Term Care Administrators

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Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.

Diana Tikasz has worked in the teaching and health care sector for the past 29 years. Her helping work began as an early childhood educator, nurturing children and their families to reach their fullest potential. This work developed into a desire to do trauma-focused work. Diana is currently working within a large hospital in Ontario and sits on numerous community and provincial committees focused on violence against women and children. She has spearheaded numerous educational initiatives such as dating violence awareness video/manual, unfounded sexual assault case reviews and frequently consults in hospital-based domestic violence research studies. Diana is a co-founder and regular contributor to the Psychological PPE Program.

Professor John Pollaers has had a distinguished international career in the consumer products and advanced manufacturing industries. He has been chief executive and director of major companies, including Pacific Brands and Foster’s Group Limited. He is Chancellor of Swinburne University, Founder and Chair of Leef Independent Living Solutions, Non-Executive director of GUD Holdings and Independent Chair of the Australian Financial Complaints Authority. In 2017 he was appointed Chair of the Aged Care Workforce Strategy Taskforce for the Federal Government. He was also a member of the Prime Minister’s Industry 4.0 Taskforce. Professor Pollaers holds an MBA from INSEAD and Macquarie University, as well as degrees in Electrical Engineering and Computer Science. He was awarded the Medal of the Order of Australia (OAM) in June 2018, for service to the manufacturing sector, to education and to business.

Sandra Ramelli is a strategic and pragmatic executive with private and public sector experience. Over the past decade Sandra has committed herself to enhancing health care for patients, residents and families. She has held several senior roles in health care and has served as a trusted advisor and coach to many administrative and physician leaders. 

Steve is distinguished as a Certified Health Executive through the Canadian College of Health Leaders. He has been training and consulting in the field of geriatric healthcare for 20 years both nationally and internationally in all sectors including community, hospital and long-term care.  He has presented twice at the Aging in America National Convention in Chicago, Illinois in 2010 and 2012.
She has joined the public sector since 2009. As a Senior Methodologist at Health Sector Models Branch at the Ministry of Health, she has brought essential technical skills in automating and improving efficiency of the current health care allocation model. As a technical lead in LTC Case Mix (CMI) portfolio, she successfully optimized the process of LTC CMI updates and created various tools to track the changes in CMI and funding impacts. In addition, she has applied data mining and SAS (Statistical Analysis System) skills in various program policy development, implementation and evaluation, and funding structure review.
Richard Lee is a Business and Fiscal Planning Advisor with the Ministry of Health and the Ministry of Long-Term Care. He is a CPA CMA and has over 10 years of experience administering funding to the long-term care home sector. Richard organizes the development and implementation of  the Subsidy Calculation Worksheet, Annual Reconciliation Report and Overall Reconciliation in accordance with new, discontinued and revised long-term care home financial policies. He is contacted regularly by the sector for guidance on the ministry’s long-term care home financial regulations, polices and processes.

Rita Yip is a Business Advisor in the Health Data Branch, Capacity Planning and Analytics Division, Ministry of Health.   She leads the enhancement of the Ontario Healthcare Reporting Standards (OHRS) related to Long Term Care Homes.  The OHRS provides a framework to collect financial and statistical data based on provincial information needs.  Rita is a Certified Management Accountant, Chartered Professional Accountant and Certified Business Continuity Professional, and has years of experience working with various health datasets and data standards.

Mary has worked as Director of Finance at the Glebe Centre for thirty years. She has completed lots of different reports for the province over the years, but never saw as many as she did in the past year! Mary will share some tips on how she organizes/summarizes her monthly information to make year end reporting a little easier.