Back by popular demand, in a fresh, interactive and virtual format
Part 1: Tuesday, November 23, 2021
9:00am – 12:30pm
Part 2: Thursday, November 25, 2021
9:00am – 12:30pm
Note: Participants must attend both dates; sessions will not be recorded
The LTC Public Inquiry’s recommendations underscored the legal responsibility organizations hold to conduct proper and effective workplace investigations. Ensure your home has what it needs to do this by reserving your spot today for this in-demand workshop. Last year’s sessions sold out! We’re bringing you the same education in a virtual format, with lots of opportunities to engage in small group work activities, polls and discussions with our speaker.
Participants will receive the training recommended in the LTC Public Inquiry’s Report, making this a must-attend for any staff who conduct investigations as well as those who need to be aware of proper process and due diligence investigation principles. Through the use of LTC-specific case work, participants will be armed with increased knowledge, tools and confidence to conduct systematic investigations while applying best practices suitable for any workplace investigation.
Sessions will not be recorded so participants must attend both dates.
This program will include:
> Best practices including the Principles of Nature Justice, preliminary case examinations, interview techniques, notetaking and report writing
> How to identify and avoid confirmation bias when conducting an investigation
> How to attempt to heal the workplace after allegations have been filed and subsequent investigation
Denise Koster has worked in the area of elder/resident abuse since 1985. Denise provides management and labour groups with practical education, intensive training and consultation around the identification, assessment, investigation and management of abuse and workplace violence and harassment. In addition, Denise provides external investigation and threat assessment services to a wide range of clientele.
Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.