Moving it Forward: Lessons from Emotion-Focused Care
May 27, June 3, 10 – 3-part webinar series!
Members: $160 or sign up for all 3 for only $450 (save $30)
Non-Members: $235 or sign up for all 3 for only $675 (save $30)
Tap into the rich knowledge base developing among homes that have adopted emotion-centred care approaches for their residents over the last several years.
This series builds on best practices that AdvantAge Ontario members have pioneered and led in emotion-focused, person-centred care. Explore a range of models, including DementiAbility and those developed in-house. Hear insights into what it takes to effectively implement these approaches.
Leave with actionable tools you and your team can use in your own home’s journey towards enhanced resident-centred care. This is a unique learning opportunity tailored to the not-for-profit seniors’ sector!
Webinar 1
How They Did It: Insights on Creating Your Own Person-Centred Care Model
Tuesday, May 27, 2025
10:00 am - 12:00 pm
> Hear how the cities of Ottawa and Toronto developed and implemented their own customized care models specific to their contexts using best practices from person-centred and emotion-focused approaches, research evidence, and collaboration with local university expertise.
> Learn how these approaches were piloted and refined through evaluation, peer-led training, and extensive engagement with residents, families and staff.
> Gain practical strategies and insight into how to successfully shift your care model from a medical, task-focused approach to a more social model of living that is focused on relationships and nurturing connections.
Speakers:
Dean Lett, Director, Community and Social Services and Long-Term Care Services, City of Ottawa
Natalie Steckly, Coordinator, Strategic Support, City of Ottawa
Paula Thompson, Manager of Clinical Policy and Strategic Initiatives, City of Toronto
Adriana Caggiano, Manager Clinical Policy and Strategic Initiatives, City of Toronto

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Webinar 2
Reveal, Enhance, Enable through DementiAbility
Tuesday, June 3, 2025
10:00 am - 12:00 pm
> Learn about the features of DementiAbility methods and the multidisciplinary evidence behind this approach for persons with dementia and other cognitive impairments, emphasizing the relationship between the brain, individual life stories, the environment and behaviours.
> Familiarize yourself with DementiAbility approaches and tools to create prepared environments that support residents’ interests and strengths, and with available resources and training.
> Pick up best practices from Grandview Lodge — one of the few Canadian homes certified in these methods — learn how it has implemented DementiAbility, and how its residents have benefitted.
Speakers:
Gail Elliot, Gerontologist and Dementia Specialist, Founder, DementiAbility Enterprises
Amy Moore, Administrator, Grandview Lodge, Dunnville
Melissa Baisley, Program Manager, Grandview Lodge, Dunnville

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Webinar 3
Revolutionizing Senior Care: Ontario’s First Green House Home
Tuesday, June 10, 2025
10:00 am - 11:30 am
> Explore the Green House Project model which features smaller living environments and an emphasis on resident direction and empowered staff, fostering deeper connections among those who live and work there as well as with families.
> Hear about Canada’s first certified Green House model, operated by the not-for-profit Silver Services, and how it aims to create a dignified, humanized and non-institutional home for older adults.
> Learn from Silver Services’ journey to implement the Green House model, including ways to enhance person-centred care using smaller living spaces.
Speaker:
Andrea T. Wappel, Executive Director, Silver Services
Laura Mayes, HR Manager, Silver Services

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Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.