Moving it Forward - Lessons from Emotion-Focused Care

Moving it Forward: Lessons from Emotion-Focused Care 
May 27, June 3, 10 – 3-part webinar series! 

Members: $160 or sign up for all 3 for only $450 (save $30)  Non-Members: $235 or sign up for all 3 for only $675 (save $30)

Tap into the rich knowledge base developing among homes that have adopted emotion-centred care approaches for their residents over the last several years.   This series builds on best practices that AdvantAge Ontario members have pioneered and led in emotion-focused, person-centred care. Explore a range of models, including DementiAbility and those developed in-house. Hear insights into what it takes to effectively implement these approaches.   Leave with actionable tools you and your team can use in your own home’s journey towards enhanced resident-centred care. This is a unique learning opportunity tailored to the not-for-profit seniors’ sector! 

Webinar 1
How They Did It: Insights on Creating Your Own Person-Centred Care Model 

Tuesday, May 27, 2025  10:00 am - 12:00 pm 

> Hear how the cities of Ottawa and Toronto developed and implemented their own customized care models specific to their contexts using best practices from person-centred and emotion-focused approaches, research evidence, and collaboration with local university expertise.  > Learn how these approaches were piloted and refined through evaluation, peer-led training, and extensive engagement with residents, families and staff.  > Gain practical strategies and insight into how to successfully shift your care model from a medical, task-focused approach to a more social model of living that is focused on relationships and nurturing connections. 
Speakers: Dean Lett, Director, Community and Social Services and Long-Term Care Services, City of Ottawa  Natalie Steckly, Coordinator, Strategic Support, City of Ottawa  Paula Thompson, Manager of Clinical Policy and Strategic Initiatives, City of Toronto  Adriana Caggiano, Manager Clinical Policy and Strategic Initiatives, City of Toronto 
 

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Webinar 2
Reveal, Enhance, Enable through DementiAbility 

Tuesday, June 3, 2025  10:00 am - 12:00 pm 

> Learn about the features of DementiAbility methods and the multidisciplinary evidence behind this approach for persons with dementia and other cognitive impairments, emphasizing the relationship between the brain, individual life stories, the environment and behaviours.  > Familiarize yourself with DementiAbility approaches and tools to create prepared environments that support residents’ interests and strengths, and with available resources and training.  > Pick up best practices from Grandview Lodge — one of the few Canadian homes certified in these methods — learn how it has implemented DementiAbility, and how its residents have benefitted. 
Speakers: Gail Elliot, Gerontologist and Dementia Specialist, Founder, DementiAbility Enterprises  Amy Moore, Administrator, Grandview Lodge, Dunnville   Melissa Baisley, Program Manager, Grandview Lodge, Dunnville  

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Webinar 3
Revolutionizing Senior Care: Ontario’s First Green House Home 

Tuesday, June 10, 2025  10:00 am - 11:30 am 

> Explore the Green House Project model which features smaller living environments and an emphasis on resident direction and empowered staff, fostering deeper connections among those who live and work there as well as with families.  > Hear about Canada’s first certified Green House model, operated by the not-for-profit Silver Services, and how it aims to create a dignified, humanized and non-institutional home for older adults.  > Learn from Silver Services’ journey to implement the Green House model, including ways to enhance person-centred care using smaller living spaces. 
 
Speaker: Andrea T. Wappel, Executive Director, Silver Services 
Laura Mayes, HR Manager, Silver Services 








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Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.

Rami Shami has been serving within Hospice Palliative Care for over three decades.He feels privileged to practice as a Consultant in Hospice Palliative Care, as well as Case Manager for the Second Mile Club at Kensington Health, and the Community Relations Advisor for Lighthouse for Grieving Children. While harvesting a conviction that everyone should have access to quality Hospice Palliative Care, Rami strongly advocates and supports the development and growth of programs and services for those travelling the journey of a life-limiting illness, their caregivers, and those who are bereaved. 

 

Ingrid Loepp Thiessen is the Chaplain at Sunnyside Home. In this role she provides spiritual care through home-wide discussion groups, faith circles, religious services and one to one support. She holds a Master of Divinity degree and is ordained for ministry. Ingrid has worked as a spiritual care provider in Long Term Care for over 15 years and is grateful for the chance to spend time with people in the final years of their lives and deeply honoured to be at the bedside of those who are dying. At Sunnyside she co-chairs the Palliative Care Committee and is chair of the Ethics Consultation Team. She loves to sing and finds ways to include music in her programming. She is married to Jim and they have three adult children.

 

Julie Abraham is the Acting Assistant Manager of care for Sunnyside Home. In this role, Julie is responsible for managing, coordinating, delivering & leading high-quality care as part of the care team using a person-centred approach on three home areas. Julie holds degree of Bachelor of Science-Nursing and Master of Science -Nursing from India. She also holds, Post Graduate certificate in Critical Care Nursing and Gerontology from Conestoga College Kitchener. Julie has worked as a Team Leader at Sunnyside Home and currently co-chairing the palliative committee.  Julie is passionate about the palliative care and enjoys helping residents with chronic illnesses, improving overall quality of life ,supporting and educating families.

 

Marie Bélanger is presently the Acting Administrator for Sunnyside Home but normally holds the role of Manager, Resident Care (Director, Nursing and Personal Care). In this role, Marie is responsible for leading, planning and the delivery of person-centered care for the 263 residents living at Sunnyside Home Long-Term Care. Marie started her nursing career in Québec, working at the Centre Hospitalier de l'Université de Montréal, Pavillon Notre-Dame.  She has been working within the Long-Term Care sector since 2002 and has held different roles such as Nurse Educator, RAI/MDS Coordinator, Director of Care and Resident Care Coordinator. She has a diploma in Nursing Studies from Québec, and she graduated from McMaster University with a Bachelor of Science in Nursing and an Oncology Certificate. Through her studies, she had the opportunity to do a nursing placement in oncology and palliative care in Switzerland.

 

Fred Mather, MD CCFP FCFP Dr. Mather, a former President of OLTCC, is the Medical Director of Sunnyside Home, the municipal home for the Region of Waterloo, and attending physician for an Extendicare home. Dr. Mather consults for the interdisciplinary primary care Memory Clinics. He currently serves as Vice Chair for the Ontario Association of Resident Councils.

 

Heather Toll RD is a Registered Dietitian with the College of Dietitians of Ontario.  Heather completed her Bachelor of Applied Science in Food and Nutrition at Toronto’s Metropolitan University in 2004. With over 19 years of experience as a Registered Dietitian practicing within Long-Term Care, Heather has a passion for geriatric nutrition and working with residents to enhance food enjoyment, assist with intake challenges and help residents achieve their goals of care.  Heather has been a key stakeholder in the development of an interdisciplinary palliative and end of life care program at Hillsdale Terraces long-term care home and is also a member of the Ontario Seniors Nutrition and Advocacy Committee (OSNAC). Heather strives to educate and empower long-term care registered dietitians to take an active role in palliative and end-of-life care programs as a key team member to assess and assist with early identification of health status decline.

 

Carol Donovan RD, President Seasons Care Dietitian Network Inc. Above all, Carol identifies as a foodie. Her hunger for combining excellent dining and hospitality experiences with her clinical nutritional expertise make Carol a unique, dynamic and innovative leader in the industry. As a Registered Dietitian for over 35 years, Carol's passion for seniors’ nutrition and her food first philosophy have put her at the forefront of her practice. It was her innovation and vision that led her to establish Seasons Care Dietitian Network 24 years ago. Today, Seasons Care is Canada’s Largest Dietitian Company and takes pride in putting Food First. The company continues to grow and excel under Carol’s leadership. Carol is an industry leader who promotes advocacy for seniors and dietitians alike. Carol obtained her BA Sc at and Business Certificate at Ryerson University, and completed her dietetic internship at London Health Sciences. In addition to her role as President of Seasons Care she also serves as the Chair of the Board of Directors Dietitians of Canada.