October 14 & 20, 2026 – 2-part webinar series
Members: $390
Non-Members: $525
There’s a lot to learn from what’s working — and what continues to challenge homes — in long-term care inspections and compliance. Give your home the advantage of this expertise by joining our two-part webinar focused on some of the most common challenge areas identified by members.
Member homes, long-term care specialists and Ministry representatives will share valuable and tested approaches, strategies and insights on key compliance topics, including IPAC, reporting, care planning, duty to protect and neglect/abuse compliance. Ministry staff will also be on hand to share the latest lessons from recent inspection findings. Don’t miss this chance to help your home stay current on trends, best practices and updates – register today!
Webinar 1 – Key Compliance Challenges – Practical Strategies and Approaches
Wednesday, October 14, 2026
9:00am – 12:30pm EST
> Explore continuous quality improvement (CQI) initiatives to support compliance as well as best practices for infection prevention and control (IPAC) developed by a member home.
> Learn about the reporting system, process maps and education developed by a member home to facilitate timely, appropriate reporting based on observed under- and over-reporting patterns.
> Pick up tips and practical strategies for excellence in care planning, an area frequently flagged for non-compliance.

Administrator, Deer Park Villa, Grimsby

Associate Director, Clinical and Support Services for the Regional Municipality of Niagara
Alexis Lamsen is the Associate Director, Clinical and Support Services with the Niagara Region Seniors Services, where he supports clinical practice across municipal long-term care homes. His work focuses on strengthening quality improvement, supporting staff development, and helping teams translate best practices into meaningful improvements in resident care. He is grateful to work alongside passionate colleagues who are committed to creating more vibrant and person-centred homes.Alexis also serves as a Council Member at the College of Nurses of Ontario and a Professor in Conestoga College School of Nursing where he enjoys learning with and from students. His experience in research, accreditation, and guideline implementation has shaped his interest in collaboration, mentorship, and practical solutions that make everyday work easier for frontline teams.He is deeply committed to continuous learning and to contributing, in small but meaningful ways, to the ongoing improvement of long-term care. He is currently completing his Doctorate in Nursing.

Infection Prevention and Control Lead, University Health Network

Acting Administrator, Sunnyside Home, Kitchener

Professional Practice Specialist, Sunnyside Home, Kitchener

MD, Assistant Professor, University of Toronto

RN, Program Manager of Resident Care, Willow House
Webinar 2 – Navigating High-Risk Compliance Areas in LTC
Tuesday, October 20, 2026
1:00pm – 4:30pm EST
> Get a practical and legal understanding of duty to protect and abuse and neglect requirements, including reporting, as well as related strategies and a decision-making framework for achieving compliance.
> Explore what to look for in referrals and applications for complex and other admissions to support informed decision-making and successful placements.
> Hear from Ministry of Labour and Ministry of Long-Term Care Staff about recent inspection findings and insights.

Consultant
Mary has over 35 years’ experience in the field of seniors’ care and services in both government and the private sector. Throughout her career, she has held executive and senior leadership positions with varied portfolios focused on seniors’ care and services involving long-term care home regulatory oversight (compliance and enforcement), strategic and operational policy development, privacy, corporate and crisis communications, and government relations. She has also served on numerous long-term care sector and government Committees, workgroups and expert panels. Mary retired from the Ontario Public Service a few years ago and provides consulting services to the long-term care home sector. She is currently Chair of the Board of Directors, Ontario Association of Residents’ Councils (OARC); and a Member of the Advisory Board of Sheridan College’s Centre for Elder Research.

Lawyer, Torkin Manes LLP
A partner in the firm’s Litigation and Health Law Groups, Lisa’s practice focuses primarily on advising and representing healthcare facilities and professionals, including long-term care homes, retirement homes, group homes, treatment foster homes and other residential congregate living facilities and their staff members.

Administrator, Macassa Lodge, Hamilton

Senior Manager, Provincial Health Care Health and Safety Program, Occupational Health and Safety Branch, MLITDS
Important Notice: Your registration fee entitles you to ONE telephone line/VOIP connection. Any additional connections from the same home or organization will incur an additional charge for the full registration fee.
To have multiple staff members participate, each staff member must either complete a separate registration form and pay the full fee or listen in from the same room (e.g., a conference room).
Privacy Statement: Registration information is collected to process registrations and payments for education events, correspond with registered delegates, notify participants about other AdvantAge Ontario programs and services and to publish delegate lists for event participants. If you do not wish to have your registration information used for these purposes, please contact education@advantageontario.ca. To access our privacy policy, click here.
Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.

