Meeting the Challenges of Managing Your Workforce

February 26 - April 6, 2018
10:00 AM - 12:00 PM


Members:  $90 each 
Non-Members:  $135 each 

 Sponsored by    


Stay in the know and get current and practical advice on legal and human resource challenges in long term care. This webinar series is designed to provide you with expert information on employment policies, conducting workplace investigations, attendance management and much more! Sign up for all six or choose the individual sessions that best suit your needs.

Webinar 1
Monday February 26, 2018
10:00 AM – 12:00 PM


  Effective Use and Implementation of Employment Policies
Converting operational strategies and policies to reality is critical to the success of any organization. How a policy is developed and implemented will bear significantly on whether an employee will “buy in” and whether the policy will withstand arbitral scrutiny. This webinar will explore key regulatory policies that are required by legislation from an employment, occupational and safety perspective. Participants will also learn when and how a policy will be found to be enforceable, including a review of examples from the case law such as the “vaccinate or mask” litigation.

Matthew Badrov, Employment & Labour Lawyer, Sherrard Kuzz LLP

Webinar 2
Friday March 2, 2018
10:00 AM – 12:00 PM


  Human Rights Update
Human rights issues arise on a daily basis in the workplace for long term sector employers and service providers, yet these issues are increasingly more complex and challenging to manage. From harassment complaints, to employee requests for particular forms of accommodation, human rights issues can impact a broad range of workplace matters. As service providers, long term care homes must also consider these ever-evolving issues in the context of potentially discriminatory policies or conduct in the provision of services, the accommodation of client disabilities or other Human Rights Code grounds and accessibility to services.

Amanda Lawrence-Patel, Associate, Hicks Morley Hamilton Stewart Storie LLP

Webinar 3
Thursday March 8, 2018
10:00 AM – 12:00 PM


  Best Practices for Conducting Workplace Investigations
Investigating serious health and safety issues, particularly incidences of workplace violence and harassment is often difficult, uncomfortable and troubling for all parties involved. In this webinar, participants will look at best practices in conducting thorough, unbiased and comprehensive investigations into violence and harassment and how to adapt them to a broader range of workplace health and safety issues. Participants will also understand how to build a foundation for an investigation, roles and responsibilities for those involved with the process, evidence collection procedures, as well as how to conduct interviews and properly document the investigation.

Denise Koster, Workplace Violence and Elder Abuse Specialist, Koster Consulting & Associates

Webinar 4
Wednesday March 21, 2018
10:00 AM – 12:00 PM


  Attendance Management: What to Do When Employees Are Not Coming to Work
Absenteeism can be a major human resource issue in the workplace, especially for long term care homes. In this webinar, learn how to identify innocent versus culpable absenteeism, when and how to ask for medical information, key elements of effective attendance support programs, and how to use incentives, coaching, and discipline to reduce absenteeism.

Gerald Griffiths, Lawyer, Sherrard Kuzz LLP

Webinar 5
Tuesday March 27, 2018
10:00 AM – 12:00 PM


  The Right to Manage: The Leaders’ Playbook for Handling Staff Performance Issues and Succeeding in a Unionized Workplace
“Right to manage” means managers in long term care have the right to exercise their own judgment when it comes to making decisions relative to development of strategic direction, establishing standards, utilization of personnel, the delivery of quality care/service, and the allocation of resources. However, in the world of labour management, this right sometimes comes under fire when the manager makes decisions that conflict with the agendas of unions. In this webinar, participants will learn about the ACT Model of Leadership as well as tested and realistic strategies from the “Leaders Playbook” to help them turn conflict into collaboration without compromising principles.

Steve Mathew, Associate Trainer & Consultant, Silver Meridian

Webinar 6
Friday April 6, 2018
10:00 AM – 12:00 PM


  Addictions in the Workplace
In this webinar learn about the role an employer can or should play in assisting an employee with addictions, such as recreational marijuana, alcohol, drugs and prescription medications.. Understand the mandatory reporting obligations under the Regulated Health Professionals Act and the Fitness to Practice Process. Hear from a lawyer about when termination is appropriate and when there will be a duty to accommodate.

Gerald Griffiths, Lawyer, Sherrard Kuzz LLP


Who Should Attend?

   >  Human Resources Manager
   >  CEOs and Administrators
   >  Managers and Department Heads
   >  Directors of Care/Nursing


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Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.