Tuesday, November 3, 2026 (Full day, in-person workshop!)
9:00 AM – 4:00 PM EST
Venu Event Space
2800 Highway 7
Vaughan, ON L4K 1W8
Developed in collaboration with

Sponsored by

Members: $390
Non-Members: $525
Note: This workshop is not being recorded.
Earn Continuing Education Credits
Earn 5 CSNM Continuing Education Points by attending Nutrition and Food Service Excellence: Compliance, Collaboration and Innovation, a full-day workshop focused on compliance, collaboration, and leading practices in long-term care nutrition and food service.
Food, nutrition and hydration are key components of resident care plans, yet inspection results show there is still work to do to meet requirements. Keep your home in the know and ready with this full-day workshop bringing together sector experts and leaders to unpack the latest in inspections, compliance and innovative improvement approaches used by member homes.
Developed in collaboration with Seasons Care Dietitian Network, the day will help you learn more about challenges found through inspections, current expectations, tips and best practices from Ministry representatives and inspection specialists. Our lunchtime resource showcase gives you the chance to personally connect with and ask questions of nutrition experts and their organizations. In the afternoon, high-performing homes share how they have activated partnerships, interdisciplinary collaboration and other initiatives to achieve food and nutrition excellence for their residents. You’ll also hear the resident voice and what matters to them. It’s a day rich in learning, collective wisdom and connection — you won’t want to miss it.
Sign up today to:
- Understand what nutrition and food leadership looks like in the context of current seniors’ care challenges.
- Stay current about Ministry expectations, inspection trends, compliance planning, best practices and priorities.
- Explore what high performing homes do differently, how to foster and strengthen interdisciplinary and team collaboration, and exchange ideas with other homes.

RD, Director, New Developments and Special Projects, Seasons Care Dietitian Network
Stacey Scaman is the Director of New Developments and Special Projects at Seasons Care Dietitian Network, where she leads the organization’s new Food Service Consulting Division. A longtime advocate for excellence in Seniors’ nutrition, she has guided dozens of Homes, Dietitians, and Nutrition Managers across Ontario and is a member and previous co-chair for OSNAC (Ontario Senior Nutrition Advocacy Committee). Known for her innovation and award-winning leadership, Stacey now spearheads major initiatives including kitchen design, redevelopment planning, and specialized food service solutions that elevate the dining experience for Residents.

RD RAC-CT, Director, Quality, Nutrition and Food Service, Seasons Care Dietitian Network
Twinkle Patel, RD is a Registered Dietitian Leader with 20 years in Seniors Care. Her passion for food started in her grandfather’s bustling restaurant, and evolved into a career that blends good food with good nutrition. For the past 18 years, she been with Seasons Care, embracing their Food First philosophy. Twinkle’s expertise spans menu planning, Mentoring Registered Dietitians and Nutrition Managers, and leading quality improvement initiatives. Today, she provides operational leadership across Long-Term Care and Retirement Homes, empowering teams to excel — a reward almost as sweet as chocolate.

Manager, Training, Development and Recruitment, Training and Development, Ministry of Long-Term Care

Compliance Specialist, Compliance and Enforcement Branch, Ministry of Long-Term Care (MLTC)
Ayesha has worked with the Ministry of Long-Term Care for eight years in a variety of roles, including Long-Term Care Inspector, Clinical Consultant, and, most recently, Compliance Specialist with the Compliance Assistance and Stakeholder Engagement Unit. A Registered Dietitian with a Master of Science in Foods and Nutrition, she is passionate about supporting long-term care homes through education, collaboration, and practical compliance assistance. Her experience across multiple areas of the Ministry provides a unique perspective on resident care, quality improvement, and regulatory compliance. Prior to joining the Ontario Public Service, she worked as a community dietitian, supporting vulnerable populations through nutrition education, health promotion, and client-centred care.

MKN Consulting
Mary has over 35 years’ experience in the field of seniors’ care and services in both government and the private sector. Throughout her career, she has held executive and senior leadership positions with varied portfolios focused on seniors’ care and services involving long-term care home regulatory oversight (compliance and enforcement), strategic and operational policy development, privacy, corporate and crisis communications, and government relations. She has also served on numerous long-term care sector and government Committees, workgroups and expert panels. Mary retired from the Ontario Public Service a few years ago and provides consulting services to the long-term care home sector. She is currently Chair of the Board of Directors, Ontario Association of Residents’ Councils (OARC); and a Member of the Advisory Board of Sheridan College’s Centre for Elder Research.

Project Lead Operational Readiness, Rockwood Terrace, County of Grey
Karen Kraus is the Project Lead for Operational Readiness for the Rockwood Terrace Redevelopment, a role she took on in June 2025 following more than 25 years of leadership in long-term care, including 10 years as a Food Services Manager and 15 years as Executive Director of Rockwood Terrace. She is passionate about delivering high-quality, person-centred care that aligns with Grey County's Colour It Your Way philosophy.Throughout her career, Karen has worked collaboratively with healthcare partners and community stakeholders to advance quality improvement initiatives that positively impact residents, families, and team members. In her current role, she leads operational readiness planning for the new 128-bed Rockwood Terrace long-term care home, coordinating cross-functional teams, supporting change management, and ensuring the people, processes, training, and systems are in place to support a successful transition to the new home.Karen's extensive knowledge of long-term care operations, legislation, and resident-centred practices continues to play a key role in shaping the future of care at Rockwood Terrace. Her leadership is helping to ensure the redevelopment honours the home's rich history while creating a modern, welcoming environment that will serve residents, families, and the community for generations to come.

Chef, DN Hospitality

Registered Dietitian, The Regional Municipality of Durham

Executive Director, Honourable Ray and Helen Lawson Eventide Home

Food Services Manager, Honourable Ray and Helen Lawson Eventide Home

Executive Director (Acting) & Director of Communications, OARC
Melissa McVie is the Acting Executive Director of the Ontario Association of Residents’ Councils (OARC). With nearly two decades of experience in long-term care, she has worked in both frontline and leadership roles, shaping a career focused on resident engagement, advocacy, and quality of life. Since joining OARC in 2018, Melissa has helped advance initiatives that empower residents and strengthen Residents’ Councils across Ontario. Passionate about amplifying resident voices, she is committed to fostering partnerships and collaboration that support meaningful change across the sector.

Resident Leader, OARC
Ann is a Board Director and Resident Advisor with the Ontario Association of Residents' Councils (OARC). She speaks boldly about the realities of long-term care living, advocates passionately for those who cannot speak for themselves, and challenges the societal stigma often associated with living and working in long-term care homes. She is an active contributor to research projects and working groups on topics ranging from immunization to equity, diversity, and inclusion in long-term care. Ann is a regular panelist on OARC educational webinars and a facilitator of OARC's weekly Resident Forums. Never afraid to ask tough questions, she brings a thoughtful, resident-centered perspective to every conversation.

Resident Leader, OARC
Jennifer Brown is Co-Chair of OARC's Provincial Resident Advisory Group and a passionate resident advocate who believes long-term care can be a place of purpose, engagement, and joy. Inspired by her own experience, she is committed to helping create the best possible experience for residents. Drawing on her skills in writing, teaching, and marketing, Jennifer works to inspire change at both the home and system level. She champions the importance of resident voice and meaningful participation, encouraging residents to help shape the decisions that affect their daily lives. Her vision is a long-term care sector where every resident feels valued, connected, engaged, and fully able to enjoy LIFE.
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Cancellations: Cancellations will be accepted up to five working days prior to the date of the program less a 15% administration fee that will apply regardless of the status of payment. Registrants who fail to attend the program or cancel after the deadline date shall be liable for the full fee. There is no charge for delegate substitutions. The AdvantAge Ontario Education Department reserves the right to cancel or reschedule this program.

